Most plumbing problems don't wait for business hours, and neither do we. Our East Lyme dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in CT, and we stand behind every repair with a written warranty.
We've trained our team to diagnose the actual cause, not just patch the symptom. A slow drain in a East Lyme kitchen is rarely just the trap — it's often venting, slope, or a buildup problem further down the line, and we check all of it.
Our trucks are stocked before they leave the yard each morning, not after a customer calls — common valves, wax rings, supply lines, and fittings ride along so a East Lyme technician isn't making a parts-store run mid-repair.
A surprising number of the emergency calls we take in East Lyme started as something small three or four days earlier. Here's what tends to escalate fast.
When water's actively coming out somewhere it shouldn't, minutes matter more than money. Our on-call technicians in East Lyme are dispatched with the parts and equipment to handle burst pipes, failed water heaters, and overflowing fixtures on the first trip.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a East Lyme home needs, not just the easy jobs.
Restaurants, offices, and retail spaces in East Lyme, CT can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
We use electronic leak detection to pinpoint the source before any demolition starts, so the repair stays focused instead of turning into a bigger project than it needs to be.
Whether it's a single kitchen faucet swap or a full bathroom remodel's worth of fixtures, our team handles the rough-in and finish work in one visit where possible.
You'll talk to an actual dispatcher in East Lyme, CT who asks a few quick questions to understand the problem and your address.
We route the closest qualified technician in East Lyme, and you'll get a realistic arrival window instead of a vague "sometime today."
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
Once the fix is complete and tested, you get a written warranty — if something related fails, we come back and make it right.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Our routing keeps trucks distributed across East Lyme, CT so we can usually get to you same-day.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
Our workmanship warranty means the fix is expected to hold — and if it doesn't, that's on us to correct, not you.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, East Lyme
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — East Lyme resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — East Lyme customer
"Grease trap service scheduled around our closing hours so it never disrupted service." — Restaurant manager, East Lyme
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, East Lyme
"Called about a sewer smell in the yard and they found a cracked cleanout instead of a full line problem — cheaper fix than I braced for." — Homeowner, East Lyme
Our East Lyme dispatch covers the surrounding neighborhoods and zip codes, with trucks staged to keep response times reasonable even during peak call volume.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of East Lyme, CT, so a request from just outside East Lyme limits still gets routed to the nearest available truck rather than turned away.
Because trucks are staged throughout East Lyme, CT, most East Lyme calls see a technician the same day, with priority routing for active leaks and no-water situations.
Always. You'll know the price before we start, and that number doesn't move once you approve it.
Anything actively leaking, flooding, or leaving a East Lyme home without water gets emergency priority, day or night.
Every technician holds a valid CT plumbing license and is covered under our liability and workers' compensation insurance.
Yes — older pipe materials are a large part of the East Lyme workload, and we carry the fittings for legacy systems on most trucks.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
Yes, every repair includes a written parts-and-labor warranty; specific terms are provided with your invoice.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
Our East Lyme, CT coverage extends well past East Lyme proper; check the list of nearby cities and zip codes further down this page.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
You'll need to be present for the initial diagnosis and price approval, but for longer East Lyme jobs many customers step out once work is underway and approved.
Call now for a same-day Water Heater Replacement appointment in East Lyme, CT.
Call +1-844-833-0201